Privacy Policy for ClinicSaver
Effective Date: 01/02/2025
At ClinicSaver, we prioritize your privacy and are committed to protecting the personal information you
share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information
when you use our app ("App") and services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
● Name
● Email address
● Phone number
● Date of Birth
● Payment information (if applicable)
● Appointment booking details
b. Non-Personal Information
● Device information (e.g., IP address, device type, operating system)
● Usage data (e.g., pages visited, features used)
● Location data (if enabled by the user)
c. Sensitive Information
● Medical or health-related information only as necessary for booking appointments, with your
explicit consent.
2. How We Use Your Information
We use the collected information to:
● Facilitate appointment bookings with clinics.
● Communicate with you about your appointments or account.
● Improve our services and user experience.
● Process payments and provide customer support.
● Send you promotional offers and updates, with your consent.
● Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
● Clinics and Partners: To facilitate appointment bookings and provide services.
● Service Providers: Such as payment processors, analytics providers, or customer support
platforms.
● Legal Authorities: If required by law or to protect our legal rights.
4. Data Retention and Security
● We retain your data only as long as necessary to provide our services or as required by law.
● We implement industry-standard security measures, including encryption and secure servers, to
protect your information.
● Despite our efforts, no security system is impenetrable. Use our services at your own risk.
5. Your Rights
You have the right to:
● Access, update, or delete your personal information.
● Opt out of promotional communications.
● Restrict or object to data processing under certain circumstances.
● Request a copy of your data in a portable format.
To exercise these rights, contact us at [[email protected]].
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
● Enhance user experience.
● Analyze app performance.
● Deliver personalized content and ads.
You can manage cookies through your device settings.
7. International Data Transfers
If you access our services from outside the United Arab Emirates, your data may be transferred to and
processed in the Country you are in. We comply with applicable data protection laws for such transfers.
8. Children’s Privacy
Our App is not intended for individuals under 18 years old. We do not knowingly collect personal
information from children. If you believe we have collected such information, contact us to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted with a new "Effective
Date." Your continued use of our App signifies your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
● Email: [email protected]
● Phone: 0547700242
By using ClinicSaver, you agree to the terms of this Privacy Policy. Thank you for trusting us with your
personal information.
